At a Glance
Client drinks history is the record of a client's refreshment preferences over time, so the team always knows what to offer. ClinicSoftware.com keeps this on the client profile, making every visit feel personal and consistent.
What is client drinks history?
It is the stored history of what a client likes to drink at appointments, so any team member can offer the right thing. ClinicSoftware.com keeps it on the profile.
Why keep a drinks history?
Consistency is what makes personal service feel real — a client offered their usual every time feels genuinely looked after, regardless of who is on the desk.
Frequently Asked Questions
What is client drinks history?
The record of a client's refreshment preferences over time. ClinicSoftware.com keeps it on the client profile.
Why keep a drinks history?
So any team member can offer the client their usual, making service consistent and personal.
Where is it stored?
On the client's profile, alongside their other preferences.
Does it help retention?
Yes. Consistent personal touches build loyalty.
How It Works in ClinicSoftware
01
Record the client's preferred drinks
02
Build the history over visits
03
Offer their usual each time
04
Keep service consistent
The Client Drinks History log records every beverage served to a client across all their appointments. Over time, this builds a personalised preference profile — your team can greet every client with their favourite drink without asking. A signature touch of premium hospitality built into your workflow.
How It Works
01
View any client profile and navigate to the Drinks History tab
02
See a chronological log of all drinks served across appointments
03
Mark preferred drinks with a star for quick team reference
04
Use the preference at next appointment — served before the client even asks
Key Features
Chronological Drinks Log
Starred Preferences
Cross-Appointment History
Team Visibility
Preference Alerts at Booking
Stock Link
Export Option
Personalisation Score
Pro Tips
Brief your team each morning on VIP client preferences before they arrive
Use the drinks history in client review responses to highlight personalised service
Track the most popular drinks across all clients to optimise your refreshments budget